Privacy Policy

Last updated: June 1, 2026.

AskOnChat is operated by BLKWV Inc., a Delaware corporation. AskOnChat helps businesses operate supervised AI conversations, customer records, approvals, and related workflow tools. This policy explains how we handle information for the AskOnChat website, checkout, and product.

Information we process

We process account information, workspace information, billing status, customer conversation content, CRM records, integration metadata, usage logs, website contact requests, billing and payment-provider metadata, and support communications.

How we use information

We use information to provide the product, authenticate users, route conversations, meter usage, operate billing, support subscriptions, secure the service, improve reliability, and respond to business requests.

Customer data

Businesses are responsible for the data they collect through their configured channels and integrations. AskOnChat acts as a service provider for that customer data and uses it only to provide and secure the service.

Security

We use access controls, audit-oriented logs, encrypted transport, and operational safeguards designed for business software. No system is perfectly secure, but we work to reduce risk and investigate suspicious activity.

Subprocessors and integrations

AskOnChat may connect with identity, billing, email, calendar, messaging, CRM, AI model, infrastructure, and observability providers. These providers help us deliver login, checkout, subscriptions, notifications, calendar workflows, customer messaging, AI responses, hosting, and support operations. The exact providers may depend on the workspace configuration.

Retention

We retain information while an account is active, while needed to provide the service, or while required for security, legal, billing, or operational reasons.

Your choices

Workspace owners can request access, correction, export, or deletion of account data where applicable. Some records may be retained when required for billing, security, audit, or legal obligations.

Contact

Questions about this policy can be sent to privacy@askonchat.com. Product support is available at support@askonchat.com, billing questions at billing@askonchat.com, and security reports at security@askonchat.com.